Quality Control

The company’s Quality Policy and Objectives are anchored on Quality Management System (ISO 9001:2015) certified by BSI since 2018. The Quality Management System has been used as a tool to support continual improvement to meet and exceed customers’ needs and expectations.
Stringent quality control procedures and processes ensure minimum defects in our products, which meet stringent international standards. To attain the quality objectives, SCAW has installed state-of-the-art quality control laboratory equipment such as:
•Optical Emission Spectrometer Metal Analyzer
•Brinell and Rockwell testing machines
•Metallurgical Microscope
•400 kN Universal Testing Machine (tensile testing & bend testing)
•Dye Penetrant and Magnetic Particle Inspection non-destructive test methods, etc.

QUALITY POLICY
The Management Team of SCAW Ltd and all its employees proudly make personal and collective commitments to fully understand and consistently meet or where possible exceed our internal and external customers’ expectations.
We commit to supply the Mining Sector, as well as the Manufacturing and Construction Industries with defect free iron and steel products, industrial oxygen and acetylene gases and material testing services that meet our clients’ expectations in a timely and qualitative manner and at competitive prices.
We uphold our commitment to enhance all our internal and external customers’ businesses by preventing defects and delivery failures, as well as investigating all customer complaints expeditiously and implementing timely remedial measures.
We pledge to continuously improve all our processes to meet current and future customers’ expectations by establishing, implementing and maintaining a Quality Management System to meet the requirements of the ISO 9001:2015 standard and all applicable laws.
We acknowledge the important role played by all our employees, contractors and suppliers of goods and services and other interested parties to establish, implement, maintain and continually improve our Quality Management System and meeting company Targets and Objectives.
We therefore strive to promote the culture of getting things “right the first time” by all the stakeholders through monitoring, measuring, trending all aspects of our operations and effecting continuous improvement in all our functional areas.
We resolve to enhance the skills of management and staff through actively pursuing an on-going training programme, the objective of which is to prepare ourselves to perform our current and future work requirements more effectively and efficiently.